VIP Member Operations

Luxury lifestyle app

  • Location : All London, Central London
  • Salary : £18,000 - 25,000 with quick progression
  • Contract : Full Time
  • Reference Number : 8xiCbu1Q
  • Application Closing Date : 3 September 2017
  • Placement : Graduate Job ( permanent )

Company Description

This rapidly growing and well-funded startup provides insider access to the world’s best dining and hospitality experience - a no-click, no-hassle booking system that utilises the very best in human and computer intelligence. 
 
Members are messaged with a personalised range of unparalleled, unbelievable experiences to make the everyday extraordinary. From swimming in Norwegian fjords with killer whales to a private audience with the pope, everything they do is in the pursuit of a life well and truly lived.
                                                                       
They are building one of the most influential hospitality experience brands in the world and are looking to add to their world class team.

Job Description

What we’re looking for…
 
●      First line of support for their Members Lifestyle Manager team
●      Responsible for a high level of customer care
●      Organise and complete member data in CRM tools
●      Communicate with the inventory and CRM teams to best fulfil requests and prepare recommendations to members
●      Willing to work a flexible schedule which will likely include nights and weekends from time to time
 
Requirements
 
●      Great academics
●      Highly responsible and trustworthy
●      Go-getter and get it done attitude, not willing to take no for an answer
●      Composed under pressure
●      Great presence on chat, including spelling, grammar, and tone
●      Interest in dining and travel a plus
●      Unwavering integrity and attention to detail
●      Experience with Salesforce or CRM tools preferable

Personal qualities
 
●      Strong communication skills
●      You’re excited by problem-solving
●      Love delivering a great service to customers
●      Always want to go above and beyond
 
Benefits
 

●      Very competitive salary
●      Friendly open plan startup environment located in central London
●      Large breakout area
●      Ping pong
●      Uber home
●      Food provided for late evening
●      Breakfast provided
●      Great access to restaurants and experiences
Apply now
  • Location : All London, Central London
  • Salary : £18,000 - 25,000 with quick progression
  • Contract : Full Time
  • Reference Number : 8xiCbu1Q
  • Application Closing Date : 3 September 2017
  • Placement : Graduate Job ( permanent )
Apply now