Travel Executive

Whatsapp travel concierge

  • Location : All London, Central London
  • Salary : £18,000 - £22,000
  • Contract : Full Time
  • Reference Number : 2JYWYm6B
  • Application Closing Date : 24 December 2018
  • Placement : Graduate Job ( permanent )

Company Description

This free Whatsapp travel concierge available was born from the frustrations that the founders felt trying to book group holidays. Stuck trawling the internet in their respective offices, squeezed by busy schedules, their main channel of communication was WhatsApp. If this is the easiest way to chat to friends, surely it could be the easiest way to book a group holiday too?

Using a combination of technology and real human travel experts, the service provides the best and most convenient group holiday booking service, absolutely free.

Unlike other travel companies, who are typically only involved at the booking stage, the platform deals with the end-to-end customer journey - from the initial idea for a group holiday right the way through to landing back in the UK.

Having recently been through theirr first significant investment round, the business is now looking to expand the team with ambitious, smart and hard-working people who are passionate about travel and improving customer experience.

Job Description

Are you an ambitious individual who wants to gain first hand exposure to a high-growth start up and work closely with the founders to make a difference?

The ideal candidate will understand that start-up life can be a little hectic at times and will want to be involved in a wide range of activities, including:

  • Building sales experience with the support of a Senior Travel Consultant and reaching monthly targets
  • Building industry knowledge and becoming a specialist in an area
  • Ensuring the customer experience is optimised from start to finish
  • Accurately assessing the customers needs, budgets, dislikes & likes to make a variety of appropriate recommendations
  • Packaging holidays from arranging flights, transfers, accommodation and extras for customers - quoting options, making the booking, supplier confirmation and taking payments
  • Working closely with Operations and learning the booking process from start to finish
  • Working with the technology and product side of the business to further improve customer experience - passing on user feedback and proactively suggesting improvements

A passion for travel is of course a bonus but by no means a pre-requisite. 

The non-negotiables:

  • Personable, organised and a great team player that wants to work for a small yet rapidly growing brand
  • Good grammar and happy using technology (the platform is chat based (WhatsApp and Messenger)
  • Our clients are largely young professional (25-40 years old) group (4-50 passengers) travellers so an affinity with this segment is a must

Benefits:

  • Team commission based on targets being met and KPI’s achieved
  • 25 days annual leave per year plus bank holidays
  • The ability to work from home
  • Great co-working space close to Kings Cross station
  • Regular social events with the team including Christmas & summer party
  • Cycle to work scheme
  • Company loyalty scheme: After year 2 - 1 free place on a ski trip, year 3 - you +1 on a free ski trip
  • Discounted holidays - at cost with suppliers
Apply now
  • Location : All London, Central London
  • Salary : £18,000 - £22,000
  • Contract : Full Time
  • Reference Number : 2JYWYm6B
  • Application Closing Date : 24 December 2018
  • Placement : Graduate Job ( permanent )
Apply now