Matchmaker - French Reservations Executive

Michelin Guide for holiday homes

  • Location : All London, Central London
  • Salary : £24,000 - £35,000 + commission
  • Contract : Full Time
  • Reference Number : GfhaiKBp
  • Application Closing Date : 6 September 2019
  • Placement : Graduate Job ( permanent )

Company Description

This company is on a mission to build the definitive collection of the world’s best homes. Through expert human curation and innovative tech, they're taking a scientific and systematic approach to vetting every home in every city they open, and accepting only the top 1%. Like a modern Michelin Guide - but for homes.

Having launched 3 years ago in London, the company has grown 15-20% month on month; expanded to 6 cities; tested over 100,000 homes; developed a customer experience that’s returning the highest NPS scores in the hospitality sector; and are on track to reach over £25M in annualised sales.

They are backed by some of the world’s top VCs and angel investors who have built many of the world’s most exciting companies of today, including TransferWise, Citymapper, BuzzFeed, Secret Escapes and many more.

After closing a £14m Series B round of funding, their focus for the next 12 months is on building an exceptional brand & customer experience; and maintaining hyper growth through an accelerated global roll-out.

Job Description

The mission for the MatchMakers / Sales Executives is to match Guests with the perfect home for their stay - this is not a cold calling sales role!

MatchMakers make the magic happen - you will handle inbound requests from our Guests. You will speak to them on the phone, on chat and by email. If you think they should stay in a hotel and not with us, then you should tell them. You will need to really understand their needs, their style and what they will love. You need to be speedy, able to multi-task and focus.

Your targets will include:

  • Hit sales targets of 3X growth
  • Increase conversion every month 
  • Ensure Guests are happy 
You will be part of a friendly, hard-working, competitive team and working in an environment that is focused on learning, improving and delivering.

About you:
  • You are re excited about being part of a rapidly growing business 
  • You have sales or travel experience 
  • You are positive

As the business is growing, they would like to add more language skills and international knowledge to the team - they are now looking for exceptional people who speak French or Hebrew.

Please note that in this industry, it isn't a 9am - 5pm role 5 days a week. You would need to be flexible to different work patterns, whether that be evenings, weekends or bank holidays.
Apply now
  • Location : All London, Central London
  • Salary : £24,000 - £35,000 + commission
  • Contract : Full Time
  • Reference Number : GfhaiKBp
  • Application Closing Date : 6 September 2019
  • Placement : Graduate Job ( permanent )
Apply now