Marketplace to buy and sell vintage furniture
In less than three years, the marketplace has grown into a community of over 1,600 independent furniture dealers worldwide.
They platform work only with selected professional sellers to ensure that customers can find products that match the values that matter: character, a passion for craftsmanship and an obsession for delivering exceptional customer service.
They may only be three years old, but they’re already disrupting the furniture industry and they’re looking to triple in size this year. Since starting, sales have increased a hundredfold, they have hired more than 25 passionate employees, and there’s still more to come!
The global furniture market is a $700 billion industry, with Europe alone spending over $313 billion in furniture retail last year. With the backing of top tier investors, the business is on a mission to create a world where everyone can work, live and play in a remarkable space.
Are you passionate about customer support, solving problems and making people happy?
You will be joining a Customer Success team that is at the heart of the business; with an aim to provide an amazing experience to each and every customer during all of their interactions.
As a Customer Success Intern, you will play a major part in the continued success of the company and you'll be the first point of contact for the customer and seller base.
Every day you will be:
Motivated by solving ambiguous issues, you have a passion and determination for setting and delivering a white glove experience to clients and users. Excellent communication skills are required to show empathy and create a trust relationship. You should be able to own client’s issues through to resolution.
The ideal candidate will possess:
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