Experiential e-commerce startup
Company DescriptionRetail is changing! Classic store and webshop silos are giving way to omnichannel experiential commerce that requires touchpoints instore, online and across social media. They are a disruptive tech company, based in Shoreditch, that was launched with a mission to humanize and revolutionize customer experiences online. Their technology is generating inbound business enquiries from some of the biggest global players in Retail, Automotive, and Hospitality from across the world and is set to bring together live video, AI, AR and wearable technologies to create world-first experiences. They are a team of enthusiastic and focused daydreamers with the one shared vision of making a mark on the world.
Are you passionate about delivering value to customers and solving business problems with technology? Are you a self-starter, and self-driven? If so, then they are looking for you. They are currently seeking a customer-focused professional to join their team as a Customer Success Manager.
The key areas of responsibility for this role are as follows:
- Daily/weekly/monthly data reporting
- Coordinate and lead regular update calls with stakeholders
- Ensure successful ongoing relationship
- Support rollout of service to additional users/locations
Required Skills & Experience:
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