Junior Client Success Executive

Concierge service for airbnb users

  • Location : All London, Central London
  • Salary : £20,000
  • Contract : Full Time
  • Reference Number : UGgnYw4A
  • Application Closing Date : 30 April 2018
  • Placement : Graduate Job ( permanent )

Company Description

This high-growth startup provides management and concierge services to the travel sector, specifically airbnb users. Founded in the UK, they already have their sights trained on international expansion.
 
They are looking for a switched-on, energetic graduate who is passionate about being part of an ambitious company and helping it grow ridiculously quickly.

Job Description

The Client Success team take care of all things ‘host’. They are account management experts - building relationships with our hosts, managing expectations, liaising with our maintenance team and other internal departments whilst ensuring that we maximise the potential of our hosts homes!

What will you be doing
  • Creating eye catching and informative home listings on platforms like Airbnb, booking.com and more
  • Writing incredible copy which builds trust and entices guests to book the hosts home
  • Keeping a close on our quality control, making sure that only the best photos are displayed on listings, that all amenities are correct and the pricing algorithm reflects the hosts' expectations
  • Building relationships with other departments like Guest Experience Team and Maintenance Team to keep hosts happy and informed at all times
  • Reaching out to the amazing hosts, ensuring they are thrilled with their experience and updating internal systems with new information
  • Supporting the Client Success team as a whole
So what is your background like?
  • You’re both logical and creative with a strong ability to work to deadlines
  • Sales copy, blog writing, creative writing or ecommerce listing experience
  • An interest in data, test and learn with an open mind mentality 
  • In love with the property and the travel industry
  • Start up experience or the desire to progress in a startup environment
Extra Details / Benefits
  • The opportunity to join a young company with a lot of opportunities to grow
  • Starting Salary of £20,000
  • Stock options, so when we make it big you do!
  • 33 days holiday, oh and we outlawed working your birthday, so you get an extra day for that
  • Some lovely discounts for cinema's, gyms and shopping via PerkBox
Apply now
  • Location : All London, Central London
  • Salary : £20,000
  • Contract : Full Time
  • Reference Number : UGgnYw4A
  • Application Closing Date : 30 April 2018
  • Placement : Graduate Job ( permanent )
Apply now