Holiday currency startup
Company DescriptionThis highly innovative business sits at the crossroads of travel and fintech, with its unique debit card that connects to your high street bank account, eliminating your bank’s charges for international purchases.
Job DescriptionThey're looking for an enthusiastic and hard working candidate to join our Customer Operations team. Your core responsibility will be to resolve customer queries in a friendly and efficient manner, primarily via email, and also covering our live chat function. The role also includes completing relevant customer onboarding duties, such as KYC checks. This is a small team, and you will be working closely with Compliance, Operations and Marketing, to ensure the smooth day to day running of business and that customer experience is always optimised. This role is a great entry-point into this exciting business, leaving the successful candidate with a nuanced understanding of the company's operations.
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