Sales Development Representative

Job Description

This company is an innovative AI software start-up with a mission to provide unlimited knowledge and productivity to client service teams. Their aim is to transform B2B client interactions, measure client health, and increase the revenue and productivity of customers. Venture-backed and led by a founding team with deep experience in building and exiting start-ups, the firm is scaling fast in its pursuit of revolutionising client services through AI technology.
  
✍️ Role overview: As a Sales Development Representative (SDR) you'll play a crucial role in spearheading the generation of new business opportunities. Responsible for identifying, engaging, and developing relationships with target accounts, you'll strategically build target account lists and leverage multiple channels for outreach, with a focus on promoting the solution via email and content channels. Joining this company, means being part of a dynamic team at the forefront of AI innovation, with opportunities for learning, growth, and collaboration.
  
✅ Responsibilities:

• Lead Generation & Prospecting: Utilise various research methods to build and maintain a pipeline of target accounts within the client service industries. Identify potential leads and key decision-makers to initiate the sales process.
• Outreach & Engagement: Engage with potential clients through cold calling, emailing, social channels, and networking. Focus on automating outreach sequences for content across email and social channels, adapting communication strategies to maximise engagement.
• Product Demonstration: Conduct in-depth product demonstrations to highlight the capabilities and benefits of AI for client service teams. Tailor demonstrations to address the specific needs and challenges of prospects, showcasing value and driving business outcomes.
• Collaboration & Feedback: Work closely with the founders and product team to refine outreach efforts and messaging based on market feedback and trends. Contribute to the development of sales strategies and product improvements.
• Performance Tracking: Utilise CRM tools to track sales activities, follow-up actions, and conversion rates. Report on sales performance against targets and metrics, aiming to exceed established goals.

✅ What you’re good at:

• Experience in sales, preferably in the technology or software sector
• Interest in AI technologies and their application in the future of work
• Excellent communication and interpersonal skills
• Ability to articulate complex solutions clearly
• Self-driven with a commitment to personal and professional growth

⭐️ Bonus points for:

• Familiarity with CRM software and sales automation tools
• Bachelor's degree
• Proven track record of achieving sales targets