Privacy Policy

1.0    Introduction
1.1    We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information.
1.2    By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

2.0    Collecting personal information
2.1    We may collect, store and use the following kinds of personal information:
(a)    information about your computer and about your visits to and use of this website;
(b)    information that you provide to us when registering with our website (including your email address);
(c)    information that you provide when completing your profile on our website;
(d)    information that you provide to us for the purpose of subscribing to our email notifications and/or newsletter;
2.2    Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.

3.0    Using personal information
3.1    Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.
3.2    We may use your personal information to:
(a)    personalise our website for you;
(b)    enable your use of the services available on our website;
(c)    send you non-marketing commercial communications;
(d)    send you email notifications that you have specifically requested;
(e)    send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);
3.3    If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.
3.4    We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.

4.0    Disclosing personal information
4.1    We may disclose your personal information to any of our employees insofar as reasonably necessary for the purposes set out in this policy.
4.2    We may disclose your personal information:
(a)    to the extent that we are required to do so by law;
(b)    in connection with any ongoing or prospective legal proceedings;
(c)    in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
4.3    Except as provided in this policy, we will not provide your personal information to third parties.

5.0    International data transfers
5.1    Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.

6.0    Retaining personal information
6.1    This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.
6.2    Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
6.3    Notwithstanding the other provisions of this Section 6, we will retain documents (including electronic documents) containing personal data:
(a)    to the extent that we are required to do so by law;
(b)    if we believe that the documents may be relevant to any ongoing or prospective legal proceedings.

7.0    Security of personal information
7.1    We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
7.2    We will store all the personal information you provide on our secure password and firewall-protected servers.
7.3    You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
7.4    You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).

8.0    Amendments
8.1    We may update this policy from time to time by publishing a new version on our website.
8.2    You should check this page occasionally to ensure you are happy with any changes to this policy.

9.0    Your rights
9.1    You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:
(a)    the payment of a fee (currently fixed at GBP 10); and
(b)    the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
9.2    We may withhold personal information that you request to the extent permitted by law.
9.3    You may instruct us at any time not to process your personal information for marketing purposes.

10.0    Third party websites
10.1    Our website includes hyperlinks to, and details of, third party websites.
10.2    We have no control over, and are not responsible for, the privacy policies and practices of third parties.

11.    Updating information
11.1    Please let us know if the personal information that we hold about you needs to be corrected or updated.

12.    Cookies
12.1    Our website uses cookies.
12.2    A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
12.3    Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
12.4    Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
12.5    We use both session and persistent cookies on our website.
12.6    The names of the cookies that we use on our website, and the purposes for which they are used, are set out below:
(a)    we use session cookies on our website to enable the use of your account on the website, administer the website, prevent fraud and improve the security of the website and to personalise the website for each user;
(b)    we use persistent cookies on our website to recognise a computer when a user visits the website and to analyse the use of the website.
12.7    Most browsers allow you to refuse to accept cookies.
12.8    Blocking all cookies will have a negative impact upon the usability of many websites.
12.9    If you block cookies, you will not be able to use all the features on our website.
12.10    You can delete cookies already stored on your computer.
12.11    Deleting cookies will have a negative impact on the usability of many websites.

13.    Our details
13.1    This website is owned and operated by BrighterBox Ltd.
13.2    You can contact us by email to

14.    Credit
14.1    This document was created using a template from SEQ Legal