This German-speaking role is with is an award-winning, next-generation digital parenting solution. It is aimed at families with children and focusing on helping parents with the issues of sexting, managing time spent online, cyberbullying, trolling, abuse, aggression, and sextortion on social networks and messaging apps.
The company is in the transition from a startup into a global business, having expanded into many countries in the last 12 months. It's a fast-paced and collaborative environment where coaching, developing and winning is a true priority.
They are looking to recruit a motivated and enthusiastic individual to join the Cyber Psychology department in a research and development role. The successful candidate will undertake various tasks related to the development and release of their award-winning safeguarding technology to the German market.
Cyber Psychology is an area of psychology that is concerned with how human behaviour has changed alongside emerging technology. It focuses on the psychological processes, motivations and behavioural patterns that underlie forms of sociality and how online interactions and behaviours can affect individuals in the offline world. The key to developing software that can effectively safeguard children from online harm, is to understand how modern forms of communication can influence and motivate different behaviours.
Cyber Psychology Research Analysts work with the Head of Cyber Psychology to explore the full range of issues that young people can in experience in the virtual world and how the consequences or harm of these can carry on into the real world. Therefore, it is essential to have in-depth and informed knowledge of these harms, understanding the prevalence, psychological processes, behaviour patterns, risk factors and outcomes associated with each.
This research which is carried out by the Cyber Psychology department will contribute towards documentation and publications but will also be used to inform and guide future machine learning projects. This will also lead to opportunities to work on projects with AI and machine-learning specialists, assisting in the testing and development of intelligent AI algorithms and systems. Cyber Psychology Research Analysts will also have the opportunity to explore user data, to uncover trends and patterns associated with particular online behaviours.
- Extensive research into the structures and patterns of online behaviour and sociality, from multiple perspectives (psychology, criminology and sociology, etc). Such research will focus on harms and threats related to children’s participation in the online world, and how children navigate their online lives.
- Product development research, which facilitates and understanding of how the product must adapt according to gender, age and cultural differences across the world, and how product features should be road-mapped according to which harms are most prevalent in distinct demographics or territories.
- Liaise with external organisations, such as charities, the police, academic and government bodies to understand the political landscape surrounding online harms. Forming mutually beneficial alliances to gain specialist insights that are not available through public access channels, in pursuit of enhancing product capabilities and effectiveness.
- Data and trend analysis, analysing anonymised user data to identify behavioural patterns and trends in order to improve existing technology; to personalise user experience; and develop new features.
- Assist in the development of machine learning and AI processes. You will assist in the sourcing and enrichment of training data; and assist in checking the quality of data sets for topic relevance, prior to the training of models.
- Annotation projects, where the in-depth knowledge gained through the above-mentioned processes will be applied to develop core concepts and logic of annotation projects. Cyber psychology research analysts will also assist in development of machine learning training datasets through participation in labelling processes.
- Feature testing and development, using both qualitative and quantitative testing methods across both cloud and embedded model versions. Cyber Psychology Research Analysists are responsible for providing granular, structured feedback on text / image analyser features to our data scientists in order for retraining and refinement processes.
- Undergraduate degree 2.1 or above in a Social Sciences or related discipline involving a research or statistical component (for instance: Psychology; Sociology; Criminology).
- Native German speaker, with strong language proficiency / comprehension skills in English.
- A demonstrable understanding / research background relating to the impact of modern technology (such as social media) on human sociality and interactivity.
- A keen interest and passion for child safeguarding in the digital age.
BENEFICIAL TO HAVE
- An interest in language, meaning and affect; and an ability to logically assess the linguistic components and structures of communication.
- Basic knowledge of machine learning processes, AI and Natural Language Processing.