Brand Executive

Influencer marketing platform

  • Location : All London, East London
  • Salary : £21,000 - £22,000
  • Contract : Full Time
  • Nearest Station : Old Street
  • Application Closing Date : 4 October 2021
  • Placement : Graduate Job ( permanent )
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    • All London, East London
    • £21,000 - £22,000
    • Full Time
    • Old Street
    • 4 October 2021
    • Graduate Job ( permanent )

    Company Description

    Our client is an exciting web platform that makes it easier for brands to scale and automate word-of-mouth ambassador marketing, as well as allowing people to become an ambassador for their favourite brands in exchange for various perks. They currently work with 200 brands - and the list keeps growing!

    Job Description

    They are looking for creative, ambitious and fast-learning Brand Executives to play a key role in running and growing our accounts as they scale. As a Brand Executive, you will build upon and support the customer success strategy and will report to the Senior Customer Success Manager. The ideal candidate is naturally curious, data obsessed, dedicated and detail-oriented with a strong desire to work with awesome people in a highly collaborative environment.

    You will be a champion for growth and work closely with the Customer Success team, helping to advocate on behalf of your customers to the wider business. You will be responsible for making the Customer Success team aware of their challenges, needs and concerns, whether that’s providing input on a new feature for the product team or offering feedback on the latest campaign to the marketing team.

    Key responsibilities:

    • Manage the day to day operations for our key accounts
    • Contribute to the development of account plans for our top tier customers
    • Help develop new materials – presentations, roll-out plans, and proposals – to facilitate high impact customer engagement
    • Participate in cross-functional initiatives designed to transform process and tools used by the Customer Success team
    • Showcase the aptitude to build trusted relationships with key stakeholders within customer organisations
    The ideal candidate:
    • You are passionate about marketing and the social media space
    • You are a quick learner and solutions-oriented
    • You want to be one of the early members of a fast-growing marketing tech startup
    • Strong listening skills
    • Ability to work autonomously
    • Precise, organised, analytical
    • Strong interpersonal skills
    • Excellent communication skills in English, both written and verbal

    Perks:

    • Incredible working environment - they work hard, play hard and take pride in their business!
    • Free lunch - seriously! When they're in the office, they provide lunch from some of the best lunch joints in London
    • Personal development - they want to back you and invest in you
    • Access to in-house kitchen with a fridge full of drinks, food and office drinks every Friday (when in the office) 
    • Lots of fun team socials (Escape Rooms, Flight Club etc.) plus a company trip once a year 
    • Buzzing and supportive remote working environment where needed 
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