Eco-friendly holiday currency startup
Company DescriptionThis company is on a mission to change how people spend abroad by eliminating your bank’s charges for international purchases. Not only can their customers save money, through the company’s partnerships with environmental organisations they allow customers to offset some of the environmental impact of their travel in a simple and convenient way.
Job DescriptionThey are looking for an enthusiastic and hardworking candidate to join their Customer Success team. Your core responsibility will be to resolve customer queries in a friendly and efficient manner, primarily via email, and also covering their live chat function. The role also includes completing customer onboarding duties, such as KYC checks. There is a lot of opportunity for growth in this role and the ideal candidate will be ambitious and willing to take on additional responsibilities. This is a small team, and you will be working closely with Compliance, Operations and Marketing, to ensure the smooth day to day running of business and that customer experience is always optimised.
PLEASE REGISTER / LOGIN
Thank you for your interest in this role. You must first register or login to be eligible to apply for this job.Register Login Cancel
Sign in to try our new job matching tool!